Lifeguard Training NY Refund Policy and Course Cancellation Guidelines

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• If you want to take a Lifeguard Re-certification class, you must have a current lifeguarding certificate or one that expires within 45 days. This was extended from 30 days.
• We reserve the right to cancel any class or send any student home who is not feeling well.
• As a company created by First Responders, we offer all First Responders, Nurses, Doctors, and their immediate families (Father, Mother, Sister, Brother, Son, Daughter) 5% off all classes. Please call us at (718) 954-5567 for more information. If you know someone qualified for this discount, please let them know. The first responder ID must be submitted within 72 hours of registration.
• Starting March 1st, 2020, you have 24 hours after signing up for the class to request a refund. The refund will be a 75% refund. After 24 hours, there will be no refunds. There will be no exceptions. Instead, you will receive credit for another class for one year. Make sure you can attend the class that you register for.
• There are no refunds or reductions due to absences or illnesses.
• Make sure you meet the minimum age requirement. If there are any pre reqs, make sure you can pass it. If you do not meet the minimum age and sign up or you cant pass the pre reqs, there wont be any refunds.
• If you signed up 72 hours before the class starts, there would not be any refunds even if you cancel within 24 hours.
• If you register through Groupon, the voucher is redeemed immediately upon signup. If you cancel or do not attend the class, the voucher is non-refundable.

• If a class is cancelled due to weather, you may reschedule to any available class within one year at no additional cost, and no refunds will be issued for weather-related cancellations. If you choose to reschedule to another class and later decide to cancel, you will receive a credit valid for one year toward a future class.

• Once you commence the lifeguarding class and are unable to attend the second day, it is mandatory to reschedule and successfully complete your second class within a 30-day window.
• Make sure you can pass all the class prerequisites before signing up. If you attend the class and cannot pass the prerequisites, there will not be any refunds. Instead, you will receive credit for a future class. The credit is for one year.
• If you signed up for a class and want to reschedule to another class, a $50 rescheduling fee will be associated with the change.