Privacy Policy

1. Introduction

Lifeguard Training NY (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lifeguardtrainingny.com and when you engage with our services, including SMS communications.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We collect personal information when you interact with us, including but not limited to:

• Personal Information: Name, phone number, email address, billing address, and payment details.
• SMS Consent Information: If you opt in to receive SMS messages, we collect and store your phone number and consent details.
• Usage Data: We may collect details on how you interact with our website, including IP addresses, device type, and browsing behavior.

3. How We Collect Information

We collect information through:

• Website forms when you sign up for courses or request information.
• Paper or electronic forms used for training enrollment.
• Verbal consent when discussing services over the phone.
• SMS interactions, including customer-initiated messages.
• Automated technologies such as cookies when you browse our website.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our lifeguard training, CPR certification, and first aid courses.
• To send you important SMS notifications, such as class reminders, payment confirmations, and certification renewal notices.
• To respond to customer inquiries and provide support.
• To improve our website and services based on user interactions.
• To comply with legal obligations.

5. SMS Consent & Communication

By opting in to receive SMS from Lifeguard Training NY, you agree to receive messages related to:

• Class reminders and schedule updates
• Registration and payment confirmations
• Certification expiration notifications
• Emergency cancellations or rescheduling notices

SMS Disclosure:

“If you consent to receive SMS from Lifeguard Training NY, you agree to receive SMS notifications from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.lifeguardtrainingny.com/privacy-policy.html to see our Privacy Policy and https://www.lifeguardtrainingny.com/terms-and-conditions.html for our Terms of Service.”

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

6. Information Sharing & Third-Party Policies

• We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.
• We may disclose information if required by law, such as in response to a subpoena or government request.

7. Data Security & Retention

We take appropriate security measures to protect your personal information. We retain collected data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Choices & Opt-Out Options

• Opting out of SMS: You may opt out of receiving SMS messages at any time by replying STOP to any message.
• Requesting data deletion: You may contact us at support@lifeguardtrainingny.com to request deletion of your personal data, subject to legal requirements.

9. Contact Information

If you have any questions regarding this Privacy Policy, you can contact us at:

📍 Lifeguard Training NY
📧 Email: support@lifeguardtrainingny.com
📞 Phone: 718-954-5567
🌐 Website: https://lifeguardtrainingny.com